Privacy Policy
Last Updated: April 6, 2025
Introduction
At SoCal Plastic Surgeons ("we", "our", or "us"), we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, protect, and share information gathered from our users in compliance with Telecommunications Consumer Protections (TCR) registration requirements and 10DLC regulations.
SoCal Plastic Surgeons operates in compliance with all applicable laws and regulations, and holds all necessary licenses and certifications for our operations. We take our legal obligations regarding your privacy very seriously.
This policy applies to all information collected through our website, www.socalplasticsurgeons.com ("Website"), as well as any related services, sales, marketing, or events.
Information We Collect
We collect information from you when you:
Complete forms on our Website
Contact us via phone, email, or text
Schedule a consultation
Sign up for our newsletter or promotional content
Visit our Website (through cookies and tracking technologies)
The information we collect may include:
Personal Information:
Full name
Email address
Phone number
Mailing address
Date of birth
Medical history and concerns (when voluntarily provided for consultation purposes)
Automatically Collected Information:
IP address
Browser type and version
Operating system
Device information (including mobile device identifiers)
Referring and exit URLs
Pages viewed and navigation patterns
Time spent on pages
Date and time of visits
Geographic location (city and state level only)
Network information
We collect this information using cookies, web beacons, pixel tags, server logs, and other similar technologies. The information is collected in an aggregated and anonymized form whenever possible.
How We Use Your Information
We may use the information we collect in the following ways:
To provide, operate, and maintain our Website and services
To personalize your experience and deliver tailored content
To respond to your inquiries and provide customer service
To send you appointment reminders, updates, and service information
To process transactions and send related information
To send newsletters, marketing communications, and other information that may be of interest to you
To improve our Website, products, and services
To comply with legal obligations
Text Message Communication and Consent
OPT IN CONSENT:
By submitting your phone number, you are authorizing SoCal Plastic Surgeons to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
By providing your phone number and opting in to receive text messages from SoCal Plastic Surgeons, you acknowledge and agree that:
You are the owner or authorized user of the mobile device you are using to opt in
You are at least 18 years of age or the age of majority in your jurisdiction
You are providing express written consent to receive SMS/MMS messages
Your consent is not required as a condition to purchase any goods or services
Frequency and Content:
The number of text messages we send will vary depending on your interactions with us. Messages may include appointment reminders, follow-up care instructions, promotional offers, and other information related to our services. Standard message and data rates may apply as charged by your mobile carrier.
Opting Out:
You can opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. After opting out, you will receive one final message confirming your opt-out.
Support:
For support, reply "HELP" to any text message you receive from us or contact us at hello@socalplasticsurgeons.com or (949) 416-0038.
Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information in the following limited circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
Data Security
We implement a variety of security measures to protect your personal information, including:
Secured networks
Encryption
Access controls
Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your interactions with our Website. These technologies help us deliver a better and more personalized service by enabling us to:
Store your preferences
Understand how you use our Website
Personalize content
Compile aggregate data about site traffic and interactions
We do not use cookies for tracking purposes related to SMS marketing. Cookies used on our website are primarily for enhancing user experience and for general analytics purposes, but these cookies do not track personal information specifically for SMS marketing campaigns.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Website may not function properly.
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Update: You have the right to access and update your personal information. You can review and change your personal information by logging into your account or by contacting us directly.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.
Do Not Track Signals: We do not currently respond to "do not track" signals from web browsers.
California Privacy Rights: California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA).
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.
Policy changes will apply only to information collected after the date of the change, unless we state otherwise. Your continued use of our Website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.
Your Consent
By using our Website, you consent to our website Privacy Policy. When you provide us with your phone number and other personal information through our Website or other means, you are explicitly consenting to our collection and use of that information as described in this Privacy Policy.
You are not required to provide your personal information to us, but if you choose not to do so, we may not be able to provide you with certain services or respond to your inquiries.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
SoCal Plastic Surgeons - Newport Beach
1401 Avocado Ave Suite #501A
Newport Beach, CA 92660
Phone: (949) 416-0038
Email: hello@socalplasticsurgeons.com
SoCal Plastic Surgeons - Upland
490 N Mountain Ave, Ste A
Upland, CA 91786
Phone: (949) 416-0038
Email: hello@socalplasticsurgeons.com